Privacy Policy

Dealership and staff data: name, email, phone and each person's role at the store.

Data the dealership enters to run its business: customers, vehicles, deals, credit applications, contracts and payments.

Conversations on connected channels, including WhatsApp, Instagram and Messenger, with the media sent in them.

Technical usage data: IP address, browser type and access logs, used for security and troubleshooting.

To run the product: show inventory, move the pipeline, send and receive messages, issue receipts and collect installments.

To answer the dealership's own customers through the AI assistant, when the store turns that on.

To provide support, investigate errors and protect against misuse.

We do not sell personal data, and we do not use one dealership's data to train a model that serves another.

Each dealership sees only its own data. The separation is enforced in the database, by row-level access policy, not only in the interface.

Our team may enter a dealership's panel for support. That access is read-only by default, expires on its own, and is logged: the store owner can see when we entered.

Vendors required for the product to work: hosting and database, WhatsApp provider, Meta platforms, email delivery and the AI model provider.

Each receives only what their function requires, under contract.

Public authorities, when required by law.

When a dealership connects Instagram, Facebook or WhatsApp, we receive the messages and profile data a person sends us through those channels, in order to reply and record the conversation in the deal's history.

We follow Meta's platform policies. Data received through those channels is used to serve that conversation, and not for any other purpose.

While the dealership is a customer, and afterwards for the period required by tax and contractual obligations.

Technical debug logs are deleted automatically after 14 days.

You may request access, correction or deletion of your personal data, and withdraw consent to communications at any time.

To exercise them, write to contact@beyow.com or use the data deletion page.

Authenticated access, data encrypted in transit and at rest by our provider, and role-based permissions inside the dealership.

No system is immune. If an incident carries meaningful risk, we notify the affected dealerships.

The product is for professional use and is not directed at anyone under 18.

If we change this policy in a meaningful way, we notify you inside the product before it takes effect.

DealerDocket, by Beyow · Orlando, FL · contact@beyow.com